Damage & claims
Document condition and follow the claims process. Find practical guides, checklists, and next steps for damage & claims.
How do I fill out a moving company damage claim form for a household goods shipment and what federal law governs my recovery?
Updated July 2026 · 6 min read →All Articles
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Damage & claims
How do I fill out a moving company damage claim form for a household goods shipment and what federal law governs my recovery?
To recover for broken, damaged, or missing items, you must submit a written claim that lists every affected piece, attaches photos and receipts, and requests a specific dollar amount. Federal law (the Carmack Amendment) sets the ground rules—from the nine-month filing window to how your chosen valuation coverage caps what the carrier owes.
Updated July 2026 · 6 min read →
Damage & claims
What documentation do I need to support a mover damage claim under federal regulations and what timelines apply?
For an interstate household-goods move, 49 CFR Part 370 sets the documentation and the clock. Here is what to capture at delivery, what to send the carrier, and the deadlines that bind both sides.
Updated July 2026 · 7 min read →
Damage & claims
What are the exact steps to file a damage claim for a military move and how long do I have to file it?
A step-by-step walkthrough of the military move damage claim process, including the 180-day notice rule, the 9- or 12-month filing window, and what to expect from your mover.
Updated July 2026 · 6 min read →